Kyle was an early employee at AgileCraft (acquired by Atlassian) as a Product Manager and Designer focused on capabilities for strategic portfolio management and enterprise agility. In his 3 years at Atlassian as a product manager, he worked on strategic initiatives around OKRs and Value Stream Management wile working with Fortune 2,000 customers. Decision science and team psychology has been a long time hobby and interest of Kyle's, which culminated in the creation of The Uncertainty Project.
BAIN & Company's decision making framework for clarifying roles and responsibilities
Evaluate potential risks and possibilities of negative outcomes by evaluating a decision from the perspective
Generate and revise probabilistic forecasts across a group of experts or leverage the 'wisdom of crowds' in a systematic way
Distinguishing between decision types help teams and organizations identify the level of risk and potential consequences associated with different options
Nominal Group Collaboration
Nominal group collaboration is a method of group decision making that involves structured, anonymous input from all members to generate a representative group viewpoint
Effectively prioritize and delegate decisions to keep the most important, urgent decisions front and center
Map the potential outcomes of a decision to visualize counterfactuals and surface potential risks
Effectively frame a decision in a clear, concise, and objective way to set up the process for productive dialog
DACI Roles & Responsibilities
The DACI framework is a simple, yet effective way to quickly identify roles and responsibilities in a decision making process.
The speed test is a tool for understanding when to go fast with a decision and when to go slow
Multi-Choice Decision Matrix
A decision matrix is a tool that is used to evaluate the potential options or choices in a decision making process.
Diving into Organizational Sensemaking (Part 1)
A look at how organizations construct reality, apply meaning, and make decisions
Improving strategic decision making in 2024
3 challenges to help bring theory into practice
Decision-centric product operations
Expanding on the product operations model with decision-centric approaches
Do OKRs hinder decision making in radically uncertain environments?
'Effectual' reasoning, means vs ends, and the explore-exploit dilemma
Are OKRs improving or inhibiting decision making?
Taking a deeper look at how OKRs influence strategic decision making (a multi-part series)
The 'data-driven' mindset feeds our dangerous craving for certainty
Exploring the principles of a decision-driven approach
Looking back on the first six months of the Uncertainty Project
Summarizing some of the key learnings and major themes covered over the last six months
‘Psychological Safety’ and embracing discomfort
Psychological Safety may be misunderstood as something that is 'comfortable' when in reality it's a model for dealing with necessary dissent in a productive way.
'Divergent Thinking' and tools to facilitate it
Optionality is critical in strategic decision making and it starts with how we think
How a tweak in team psychology helped define modern airline safety
The story of how 'Crew Resource Manage' transformed airline safety and a general exploration of how teams can and should foster productive disagreement.
Are we any good at planning?
We crave certainty - and detailed plans give us a false sense of certainty. In this thread, we explore whether or not we have the cognitive toolset for planning, how we mentally 'construct' strategies, and how we update our mental models to change course when necessary.
The role of conviction and narrative in decision making
Conviction as a superpower, why we tend to be overly optimistic, and how outcome trees help us map potential outcomes
Exploring goal setting and OKRs through the lens of decision making
Exploring how goals help teams make better decisions, strategic misrepresentation, and the power of 'Even Over' statements
How 'collective illusions' influence decision making
There's quite a bit we can learn from parallels to research on social norms and how culture develops - this thread explores a piece of that 👉
What optical illusions can tell us about our biases and heuristics
This is an excerpt from a newsletter post exploring the value (if any) of bias education and whether or not optical illusions are a good way to illustrate the impact of cognitive biases - or at least our unavoidable ignorance of them.
Artificial Intelligence vs Human Decision Making
With artificial intelligence tools 'going mainstream', we see a flood of conversations that say something like "will AI replace [role]?". This is exploring the difference in humans and machines from the perspective of decision making.
Communication starts well before a decision is made
We often think of communication as a post-decisions activity, but how can bring people along for the process to help smooth over even the most unpopular decisions?